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Administrator guide

Category: KBilling — Administration 2 Views 0 Helpful Votes

How the main admin areas fit together.

Commercial workflow

A product defines what is sold and which provisioning module handles it. An order records a purchase. A linked service tracks lifecycle and credentials. An invoice tracks the balance and transactions. Module actions create, suspend, unsuspend, terminate or modify the remote service.

AreaPurposeClientsProfiles, contacts, services, domains, invoices, quotes, notes and impersonation.OrdersReview, accept, provision, invoice, cancel or refund.BillingInvoices, transactions, credits, gateways, currencies, tax and promotions.SupportDepartments, tickets, replies, attachments, ratings and escalation.AutomationCron schedule, task health, mail retries and lifecycle processing.SecurityRoles, 2FA, sessions, API scopes, audit events and bans. Client impersonation“Login as Client” preserves the administrator context and displays an impersonation banner. End it with the provided control.