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Fix downloads and software updates

Category: Fix Common Errors 1 Views 0 Helpful Votes

Distinguish full installers from incremental updates and resolve entitlement or package failures.

Choose the correct release channel

PackagePurposekbilling-full-vX.Y.Z.zipComplete clean installation downloaded by licensed customers.kbilling-update-vX.Y.Z.zipIncremental update consumed by an existing KBilling installation.

Customer download checks

  • The billing service is Active.
  • The authority license is Active and not expired.
  • Software Updates Until is in the future.
  • A full stable release is published.
  • The portal server can reach the authority over verified HTTPS.

Publishing checks

The stable publisher rejects unsafe paths, configuration, secrets, runtime data, symbolic links and packages missing VERSION, index.php, install/index.php or includes/init.php. The version inside VERSION must match the release version entered in the console.